Purchase Policy

Kidomen.com is an online fashion store where a customer can purchase desired fashion products and get delivery on doorstep.

  1. It is customer’s responsibility to fully understand the terms and conditions of purchase. Kidomen has the right to change any terms & conditions without any prior notice.
  2. Customer can add/checkout only one product/item at a time.
  3. There is no bar for Regular products purchase and Pointback products purchase quantity is limited to three (03) only.
  4. After receiving payment, the order will be confirmed within 72 hours.
  5. Customers will get 70% of total pointback into “Kidomen Points” and 30% of total pointback into “Quick Points”. This rule is applicable for Pointback products only. Regular product purchase will not provide any Pointback.
  6. One point is equivalent to One Taka only.
  7. Quick Points can be withdrawn by pressing request for withdrawal. You can withdraw the full points in bank account or mobile banking account.
  8. Customers can use Kidomen Points to purchase regular products only. However, you can pay maximum 50% of the total amount using Kidomen Points. Quick points can be used fully to pay for any regular product purchase.
  9. Offer products can only be purchased using new payment or Quick Points. Full amount of Quick Points can be used for single payment.
  10. Kidomen is committed to deliver within the promised timeline. If we fail to deliver within the time, customers will get full refund as per the conditions. Maximum delivery timeline is 60 days.
  11. For regular products, you will get refund of the whole amount in the exact way you paid; i.e. if you have paid 100% via online payment, you will get the whole in Quick Points which you can withdraw in cash, anytime. If you paid from Kidomen Points, you will get the points back for refund.
  12. You must use correct address and phone number for ordering. Change of phone number, address will not be accepted.
  13. Remote areas where courier service office isn’t available; you must pick-up from nearest courier hub.
  14. There will be no delivery charge for products BDT 500 or more however BDT 100 as delivery charge will be applicable for products worth below BDT 500. This policy is applicable for all over Bangladesh.
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